Do you make cakes for celebrations?
Unfortunately we no longer offer this service but we can recommend some great local producers who do provide cakes for special occasions.
Can I collect cakes or traybakes from you?
Which areas of the UK do you deliver your cakes to?
I own a coffee shop, how do I order from you?
Find a list of our stockists below:
Do you have a minimum order?
How will my cakes be delivered?
Why do you freeze your products?
Freezing our products preserves freshness and flavour. It also protects the delicate nature of our bakes during delivery, ensuring a perfect product reaches you every time. We have done numerous tests and freezing cakes does not affect the quality.
How should my cakes and traybakes be stored?
This information can be found on the box that your cakes arrive in. You can also request product specifications from us that include all these details.
Where can I find out what ingredients you use?
This information can also be found on the box that your cakes are delivered in and in our product specifications. Please contact us if you need this information.
How big are your cakes?
Our large cakes are 10” diameter.
Do your cakes contain nuts?
We do use nuts in our bakery. We cannot guarantee that any of our products are entirely nut free, but we do have a strict allergen policy within the bakery, as per the SALSA standard.
Do you make gluten free cakes?
Unfortunately this is not something we do. We do not have a separate production area for gluten free products but we do make a few products that don't contain gluten.
Are your cakes suitable for vegetarians or vegans?
Most products in our range are suitable for vegetarians. We're in the process of developing a new vegan range. Watch this space!
What certifications and memberships do Truly Treats hold?
We've held SALSA Accreditation (Safe and Local Supplier Approval) since 2017.